It's time to move beyond the outdated cost pyramid model and focus on integrated, intelligent navigation that reduces systemic waste, improves outcomes, and delivers value across the entire member population and not just the highest-cost segments.

Rita Sharma, our Chief Product Officer, explores how health plans can turn poor member experience into a strategic advantage by delivering personalized, seamless, and AI-powered support that today’s consumers expect.

Introducing our AI‑powered care navigation platform, which unifies provider search and scheduling, clinical triage, benefits guidance, and personalized virtual care into one seamless, trust‑building experience for over 26 million health plan members

Pager Health’s Call-to-Chat transforms incoming calls into secure, SMS-initiated web chats, seamlessly connecting every member to a faster, more scalable digital care experience without the wait or the app.

Pager Health’s 24/7 Nurse Advice Line combines clinical expertise, compassionate support, and intelligent care navigation, earning a best-in-class NPS of 89 and helping members get the right care, right when they need it.

Pager Health’s national survey reveals that only 25% of insured Americans trust their health plans, highlighting the urgent need for personalized, accurate, and human-centered support to build lasting member trust and engagement.

Discover how combining AI with human connection can transform your members' healthcare experience

Discover why 74% of insured Americans expect personalized recommendations—and how health plans can meet this demand.

​Explore how health plans can enhance member trust and satisfaction through personalized engagement, seamless care coordination, and proactive support.

Discover five key strategies from our latest webinar on how health plans can build trust, enhance engagement, and deliver a more seamless, personalized member experience.

Pager Health’s Consumer Experience Survey revealed that while only 25% of insured Americans trust their health plans for care decisions, the majority still seek more proactive support, highlighting a crucial opportunity for health plans to build trust through personalized engagement, seamless care coordination, and accurate information.

Prioritizing health equity in corporate wellness—through omni-channel engagement, virtual care, cultural competence, and social determinants of health—ensures inclusive access to care, driving both employee well-being and business success.

Health plans must go beyond traditional cost-savings metrics to optimize ROI and VOI in digital health, leveraging engagement, containment, and human-centered technology to drive both financial and strategic value.

Corporate wellness is evolving beyond traditional fitness programs to prioritize mental and behavioral health, recognizing that true employee well-being requires a holistic, whole-person approach.

Take a closer look at three of the groundbreaking innovations that enable ReallyWell^SM to deliver real-time, contextualized health recommendations and personalized next-best-action care pathways for each member.

Pager Health has a proven track record helping MA plans improve their Star Ratings by providing both clinical support and wellbeing programs on a single integrated platform. 

Introducing a wellbeing experience that actually closes gaps in care, improves engagement and boosts customer satisfaction.  

Even with two decades of progress, the United States is still grappling with a maternal health crisis, marked by distressingly high mortality rates for both infants and mothers, particularly within marginalized communities.